A national Australian company specialising in residential and commercial building products faced big challenges with delivery leakages and customer disputes due to its outdated, disconnected delivery system.
“It was all very disjointed from our core Enterprise Resource Planning (ERP) platform,” says the company’s Chief Information Officer, “we needed to attend to basic transactional hygeine”.
Their existing process relied on multiple platforms and manual, paper-based methods for proof of delivery. Recognising the need for a more cohesive and efficient solution while emphasising the importance of a robust proof of delivery (POD) mobility platform, the company set about to find a solution.
Determined to ensure accurate and verifiable delivery of the right products in the correct quantity and condition, the company partnered with Leopard Systems to rapidly modernise their POD and enhance their customer’s experience.
The company is now positioned to accelerate their strategic vision and growth.