Leopard Systems’ Alex Koumaras recently sat down with Andrew Sill from Zebra Technologies to talk considerations for mobile fleets in this digital age.
Video transcript – hear Alex talk fleet management and how data can make all the difference
Andrew:
I’m here with Alex Koumaras from Leopard Systems and we’re taking a closer look at what we
need to consider in this new digital age when it comes to mobile computing. Alex thanks for
joining me.
Alex Koumaras:
Thanks for having me, Andrew.
Andrew:
That was the question Alex. What do we need to be considering?
Alex Koumaras:
Well, really, it’s about real-time data these days. That’s what we’re finding. So everything that
allows for the data that’s captured out in the field to be instantly up in the cloud, and to be
available for the business to analyse, is what it’s all about. And ultimately customer service is
what we’re all here for.
Andrew:
So what about machine-to-machine connectivity and the need to capture data and analyse data
and share data?
Alex Koumaras:
Yeah, absolutely. So some elements of data capture are user-driven and others are literally
captured automatically by the machines, out in the field. And that’s what we’re
experiencing at the moment, like an influx of data that’s being captured ongoing and synced up
into the cloud.
Andrew:
So let’s just focus on the work connectivity. What does that mean when we look at mobile
computing?
Alex Koumaras:
Look, it’s to utilise whatever connections are possible within the device that you’ve selected. So
everything from cellular to WiFi, to Bluetooth, near field communication; being able to send that
information that you’ve either captured or are processing back to head office and then straight
back again, with an update or some other kind of workflow change that you require.
Andrew:
When it comes to mobile computing devices nowadays, and taking into consideration the new
era that we’re in, what should businesses be looking for, from a functionality perspective?
Alex Koumaras:
Look, categorically, they should be looking for something that doesn’t limit them in the future. So
when you think about the lifespan of these implementations, three to five years, I think you need
to have all of the options; cellular coms, WiFi, near-field communications, Bluetooth. These will
enable you to not only address your immediate needs, but also the future ones.
Andrew:
You have deployed thousands of mobile devices out there in the marketplace. What are the
general benefits that your customers are experiencing?
Alex Koumaras:
Look, one of the major ones, it’s effectively an area that they don’t have to worry about all of a
sudden. So what we’re doing is taking the guesswork out of such a large fleet that can range into
the tens of thousands sometimes. So knowing full well that you’ve got a common image across
all of those (devices) and a version of hardware and whatever else, is definitely something that
customers benefit from and are able to actually see out a three to five year period.
Andrew:
Tell me a bit about Leopard Systems.
Alex Koumaras:
We’re an enterprise mobility solution provider servicing the transport logistics, retail
and field service industries.
Andrew:
Well, thanks Alex. You can find out more about Leopard Systems. Just visit them online at
www.leopardsystems.com.au. Thanks Alex.
Alex Koumaras:
Thank you.
If you would like learn more about best practice enterprise mobility solutions for the transport and logistics industry, download our Transport Strategy Kit.
